Membership Value with iTOK
Computer Security
- PC security software products cannot provide a “one magic pill” solution to keep
your computer and email safe. That’s why iTOK uses a multi-secure software method to keep
your home PC safe and secure.
- It is a full time tech job staying ahead of the bad guys. Knowing the right preventative
solution is our job so you don’t have to worry. We research, install and keep multiple
best of breed solutions updated to protect and support you.
- With iTOK, your PC and email will always be safe from malware, viruses and
internet threats.
PC and Email Performance
- You just want your computer and email to work. We optimize your computer to keep
it running like new.
- Owning a computer is like owning a car. Regular maintenance is needed for peak performance
and to extend your computer's life. Most member's computers will run 30% faster.
Tech Support Peace of Mind
- Your computer and your data is very important. We remove the headaches of keeping
you safe and trouble free.
- We are a fast ‘go-to’ resource for easy answers to almost any computer or email tech support question. Now
it’s not hard to find a reliable and trusted source for good tech support help!
- With the iTOK HelpDesk you get one-click access to expert support without leaving
the comfort of your own home or office.
*See our Terms for
a complete description of the PC Care plan and how it works.
iTOK Services and Pricing
Estimate to diagnose a problem
We'll listen to the problem you're having and then give you the time we'll take
to solve it. Free.
OnDemand Help
We use iTOK ScreenShare technology to see the problems you're seeing to give you
answers you can understand. We employ numerous diagnostic and software repair solutions
to find the root of the problem and fix it fast. Most problems can be fixed in 15
to 45 minutes.
$25.00/15 minutes for members. Regular price: $35.00 per 15 mins.
PC Care
Keep your computer free of problems and optimized to run like new. Regular PC maintenance
removes viruses and other malware and keeps your computer free of spyware that compromises
your personal information. Our technical experts service your computer every 3 months
using our "bank-level secure" ScreenShare technology.
$19.99
/month + setup.
Additional services
iTOK Backup
Your home is insured. Your auto is insured. What about your digital memories? When
you use iTOK Backup your data is secure and protected in the event of an emergency
or disaster. iTOK Backup keeps your most important information duplicated and maintained
at the most secure data centers. iTOK Backup is included in all iTOK Memberships, and is also
available as a standalone service.
Make your computer faster and responsive. iTOK experts deploy multidimensional software
solutions and processes to identify performance bottlenecks and application conflicts.
iTOK ensures that your system will run at peak performance.
.
iTOK's computer experts make Outlook troubles go away. iTOK Techs will review the
problems you are experiencing and ensure that your email account is properly configured
and have you connected and working again.
iTOK techs can set up your network with all of the latest security precautions to
protect your connection with your PC. This service prevents the unauthorized user
from getting access to your system from a nearby location.
Let iTOK help you set up your MP3 player to get the most out from your music. We'll
show you how to download and organize your music and audio books.
Learn more about connecting your new digital camera to your PC and saving those
priceless pictures you've just taken. iTOK will show you how to share pictures with
friends and make prints that will last a lifetime.
iTOK will help you solve those annoying problems in trying to print that important
document. Our iTOK Tech will configure your printer so it is networked and accessible
with all the computers in your home.
Thinking of buying a new computer? Or upgrading an existing computer to Vista? iTOK
Techs will talk you through the options and issues in this decision based on the
way you use your computer and the steps you should consider before making the investment.